Privacy Policy for Masaya Trip

Effective Date: Nov 4, 2024

Masaya Trip, located in the Philippines, is dedicated to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website and utilize our services.

1. Information We Collect

We may collect various types of information from you, including:

• Personal Information: This includes your name, email address, phone number, billing information, and any other information you provide when making a booking or registering on our site.
• Technical Data: We automatically collect data about your device and usage patterns when you visit our site. This includes:
  • IP address
  • Browser type and version
  • Pages visited and time spent on those pages
  • Referring website addresses
  • Device type and operating system
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are small data files that are placed on your device when you visit our site.

2. How We Use Your Information

Masaya Trip uses the collected information for various purposes:

• Service Provision: To process your bookings, manage your account, and provide customer support.
• Communication: To send you confirmations, updates regarding your bookings, promotional materials, and newsletters.
• Website Improvement: To analyze user behavior and improve our website's functionality and user experience.
• Marketing Purposes: To personalize content and advertisements based on your preferences and interests.

3. Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device by your web browser. They help us remember information about your visit to enhance your experience.

Types of Cookies We Use:

• Essential Cookies: These cookies are necessary for the website to function properly (e.g., session cookies).
• Performance Cookies: These cookies collect information about how visitors use our site (e.g., Google Analytics) to improve its performance.
• Functionality Cookies: These cookies allow the website to remember choices you make (e.g., language preferences) to provide enhanced features.

Managing Cookies:

You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data with:

• Service Providers: Third-party vendors who assist us in operating our website or conducting our business (e.g., payment processors, email service providers) under strict confidentiality agreements.
• Legal Obligations: If required by law or in response to valid requests by public authorities.

5. Data Security

We take reasonable measures to protect the security of your personal information from unauthorized access, use, or disclosure. This includes using encryption technology and secure servers to safeguard sensitive data.

6. International Data Transfers

Your personal information may be transferred to — and maintained on — computers located outside of your jurisdiction where data protection laws may differ. By using our services, you consent to this transfer.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Your Rights

Depending on applicable laws, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of any inaccurate data.
• The right to request deletion of your personal data.
• The right to object to or restrict processing of your data.

To exercise these rights, please contact us using the contact details provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Masaya Trip

Email: booking@masayatrip.com

Phone: +63 917 1131791 /+63 2 88019702

Address: Unit 604 Alabang Business Tower, 1216 Acacia Avenue, Madrigal Business Park, Ayala Alabang, Muntinlupa City, 1780

By using our website, you consent to the terms outlined in this Privacy Policy.